At Sattari Tablo-Farsh Gallery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or contact us.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you interact with our website, we may collect personal details such as:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment-related information
- Any information you provide through contact forms or inquiries
Non-Personal Information
We may also collect certain non-personal data automatically, including:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Time spent on pages
- Referral sources
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders
- To arrange shipping and delivery
- To communicate with you about your order or inquiry
- To provide customer support
- To improve our website, services, and user experience
- To send updates, promotions, or newsletters, if you choose to receive them
- To prevent fraud, unauthorized access, or misuse of our website
3. Payment Information
We take reasonable measures to protect your payment details. Payments made through our website are processed through secure payment providers. We do not store sensitive payment card information on our servers unless stated otherwise by the payment gateway provider.
4. Shipping and International Orders
Because we offer international shipping from Iran, your information may be shared with trusted shipping and logistics providers solely for the purpose of processing and delivering your order securely.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:
- With service providers who help us operate our website or fulfill services
- With shipping companies for delivery purposes
- When required by law or legal process
- To protect our rights, customers, or website security
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve functionality and enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve our content and services.
You may choose to disable cookies through your browser settings, although some features of the website may not function properly.
7. Data Security
We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request information about how your data is used
To make such a request, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website practices. Any updates will be posted on this page with a revised effective date.